Frequently Asked Questions
The search for the right home care provider can be an overwhelming process, and you’re likely to have many questions about types of services, caregiver training, costs, and more. We answer a few of the most common questions we hear below to help you make informed choices as you search for home care services—senior care, transitional care, pediatric care, and care for chronic conditions—in Oregon and Washington.
Who needs in-home care?
What makes New Horizons unique?
What areas do you serve?
How much does the service cost?
What are my payment options for home care services?
Is your agency licensed?
Are your caregivers insured and bonded?
Will I be able to reach a caregiver after hours? If so, how can I contact someone after hours?
How quickly can I arrange for service?
Are your services available in nursing homes or assisted living facilities?
What if my caregiver is sick and cannot make it to my house?
How are your caregivers screened?
What kind of training do your caregivers receive?
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Whether you're looking for care or want to give care, we want to hear from you.
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